Senior OCM Consultant / Supply Chain Planning SME

Requisition Number: RR-0005332

Position Title:

External Description:

Position Overview

• Role Title: Senior OCM Consultant / Supply Chain Planning Subject Matter Expert (SME) & Training Lead

• Practice / Employer: Randstad Digital (Consulting Practice)

• Client Engagement: Global Fortune 500 Consumer Products & Manufacturing Enterprise — North America Supply Chain Transformation (o9 Solutions Deployment)

• Employment Type: Full-time Salaried W2 Consultant (Randstad Digital)

• Compensation Target: $150,000 - $185,000 Base Salary + Comprehensive Benefits (Medical, Dental, Vision, 401(k), Paid Time Off, Holidays)

• Timeline & Allocation: Full-Time (up to 40 hours/week), January 4, 2027 – May 28, 2027 (Phase 2 Delivery; high probability of multi-phase extension through subsequent waves)

• Location & Work Model: 100% Remote (U.S.-based). Potential travel to CT anticipated for deliverables/meetings.

Engagement Context

As part of a multi-year digital transformation, our client—a global manufacturing and consumer products enterprise, is deploying o9 Solutions to modernize its core supply chain planning capabilities. This transformation requires approximately 30 core supply chain and logistics planners to shift from manual tools, disconnected legacy databases, and spreadsheets into an algorithmic, enterprise-wide digital planning environment.

Reporting to Randstad Digital Practice Leadership and collaborating in direct peer-partnership with the OCM Change Lead, this role functions as the functional supply chain translator and enablement engine. The consultant will own role-based training architecture, adoption analytics, readiness measurement tools, and hands-on enablement to ensure planners achieve measurable proficiency and rapid time-to-value.

Key Responsibilities & Scope of Work

• Adoption Metrics & Readiness Analytics Tooling (Deliverables D2 & D3)

  • Design, prepare, and facilitate collaborative Adoption Metrics Workshops with enterprise supply chain leadership to establish quantitative KPIs for user readiness, platform utilization, and operational proficiency.

  • Build, deploy, and administer the program's automated Adoption Tracking Tool and readiness assessment instruments.

  • Baseline organizational change readiness across the planner community; track behavioral shifts, system log-in cadences, feature utilization, and process compliance.

  • Generate monthly readiness heatmaps and data-backed adoption dashboards to provide steering committee visibility into actual cutover preparedness.

• Role-Based Training Strategy & Curriculum Design (Deliverables D3 & D4)

  • Formulate an end-to-end, ADDIE-informed Role-Based Training Strategy and integrated delivery plan tailored specifically to distinct supply chain planning, procurement, and logistics roles.

  • Conduct detailed training needs analyses (TNAs) mapping complex o9 system interactions to day-in-the-life planning routines and standard operating procedures (SOPs).

  • Design and develop high-impact, modern instructional content: workflow job aids, interactive digital simulations, quick-reference cards, micro-learning modules, and facilitator guides utilizing client-approved templates and environments.

• Just-In-Time (JIT) Enablement & SME-Led Training Facilitation (Deliverable D4)

  • Orchestrate, schedule, and co-facilitate SME-led, Just-In-Time (JIT) role-based training cohorts leading directly into pre-go-live testing and cutover windows.

  • Partner directly with o9 vendor implementation specialists, systems integrators, and client super-users to validate exercise data and test scenario relevance.

  • Manage "Train-the-Trainer" (TTT) prep sessions to equip internal power users and change champions to support peer-level learning during go-live.

• Workflow Translation & Change Champion Support (Deliverables D2 & D3)

  • Act as the functional bridge between technical o9 configuration teams and the day-to-day planner community, translating complex algorithmic concepts into practical workflows.

  • Partner with the Change Lead to embed training milestones, feedback loops, and resistance detection mechanisms into the Change Champion network meetings.

  • Develop go-live preparedness communications and technical tip sheets supporting user cutover and hypercare activities.

• Sustainment, Continuous Learning & Transition Architecture (Deliverable D4)

  • Design and document the post-deployment Sustainability Plan to guarantee long-term retention of new operating behaviors.

  • Construct a Continuing Education Strategy and ongoing onboarding curriculum for future supply chain team members.

  • Facilitate structured lessons-learned workshops across stakeholders, synthesizing qualitative insights and operational metrics into formal transition documentation.

Professional Qualifications & Experience

• Domain & Functional Expertise: 10+ years of professional experience across supply chain planning, demand/supply integration, logistics, or inventory management, paired with extensive expertise driving user adoption, training development, and change enablement.

• Platform & Systems Exposure: Hands-on experience working with or driving user enablement for Advanced Planning and Scheduling (APS) or Integrated Business Planning (IBP) software (e.g., o9 Solutions, Kinaxis RapidResponse, SAP IBP/APO, Blue Yonder/JDA, OM Partners, Logility).

• Instructional Design & Learning Mastery: Demonstrated expertise in adult learning theory, instructional systems design (ADDIE, SAM), role-based curriculum development, and technical facilitation. Advanced proficiency creating crisp user guides, workflow job aids, and simulation-based training.

• Adoption Analytics & Tooling: Strong analytical acumen with proven experience building readiness dashboards, adoption measurement trackers, and user evaluation tools (leveraging Excel, Smartsheet, Power BI, or specialized LMS/adoption platforms).

• Credibility with Planners: Ability to establish immediate functional rapport with seasoned planners, empathizing with the behavioral friction of shifting away from spreadsheets to automated planning algorithms.

• Certifications: CCMP, Prosci/ADKAR, PMP, APICS/ASCM (CPIM, CSCP), or instructional design certifications preferred.

Remote: 1

City: Stamford

State: Connecticut

Ext Portal Job Header:

Community / Marketing Title: Senior OCM Consultant / Supply Chain Planning SME

Company Profile:

EEO Employer Verbiage: <p>Join a workplace that thrives on collaboration and support, consisting of individuals who are not only experts in their fields but also kind, smart, fun, and passionate about what they do. Teamwork isn't just encouraged – it's the way we operate.</p> <p>At Randstad Digital Advisory, we strive to provide opportunities to learn and grow, from on-the-job coaching to online courses to continuous feedback.</p> <p>Our employees have the autonomy to do their best work, using their skills to make a meaningful impact both within the team as well as for our diverse clientele.</p> <p>We offer attractive pay, a well-rounded benefits package, and flexible working arrangements (including work-from-home when possible).</p>

CountryEEOText_Description: We are proud to be an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Celerity is committed to providing veteran employment opportunities to our service men and women.